Shift — Legal & Support

Shift is a rideshare platform based in North Carolina. This site hosts the public-facing legal documents and support tools for our mobile app.

For the app itself, install Shift from Google Play or the App Store. Support inside the app: Menu → Help.

Documents

• Privacy Policy

  How we collect, use, and protect your personal information. GDPR + CCPA + CPRA compliant.

• Terms of Service

  Rider and driver terms, payment terms, prohibited conduct, dispute resolution, and arbitration.

• Refunds & Cancellations

  When you get a refund, how to request one, and how cancellation fees work.

• Driver Independent Contractor Agreement

  The contract governing your role as a driver-partner. 1099-NEC tax framework, earnings, and platform fee.

• Delete Your Account

  In-app path and out-of-app request form for account and personal-data deletion.

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